The Medical Centre

01205 870666

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Complaints and suggestions

Suggestions We welcome comments on the services provided. These should be directed to the Practice Manager, Mr Chris Maddison. Complaints We always try to provide the best service possible, but ... [continue] Complaints and suggestions

How to register

You will need to complete a Registration form and read the Summary care Record information. If you do not wish to have a Summary Care Record, please complete the Opt Out form. Once you have ... [continue] How to register

Library

Please use the links below to view documents in our library. Patient complaints form OLMC complaints procedure Guide to fees SystmOnline FAQs  

Named accountable GP

From 1st April 2015, practices are required under the GMS contract, to allocate a named accountable GP to all patients, including children. All patients registered before 1st April 2015 will ... [continue] Named accountable GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Privacy (GDPR)

RELLATED NOTICES National Screening Programme Privacy notices Research Privacy Notice Subject access request policy PRACTICE PRIVACY NOTICE FOR PATIENTS What is a Privacy Notice? A Privacy Notice (or ‘Fair Processing ... [continue] Privacy (GDPR)

Summary Care Record

What is a Summary Care Record? Summary Care Records (SCR) are being introduced to improve the safety and quality of patient care. This is an electronic record which gives Healthcare ... [continue] Summary Care Record

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

The practice considers aggressive behaviour to be any personal, abusive or aggressive comments, cursing or swearing, physical contact or aggressive gestures. The practice will request the removal from the Practice ... [continue] Violent or abusive behaviour

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