Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Complaints and suggestions

Suggestions We welcome comments on the services provided. These should be directed to the Practice Manager, Mr Chris Maddison. Complaints We always try to provide the best service possible, but ... [continue] Complaints and suggestions

Friends and Family Test

Please tell us about your last visit to the surgery.

How to register

To register at the practice you will need to complete both the forms linked below. Once you have completed an application form (each member of your household will need to ... [continue] How to register


Please use the links below to view documents in our library. Patient complaints form OLMC complaints procedure Guide to fees SystmOnline FAQs  

Named accountable GP

From 1st April 2015, practices are required under the GMS contract, to allocate a named accountable GP to all patients, including children. All patients registered before 1st April 2015 will ... [continue] Named accountable GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Privacy (GDPR)

RELLATED NOTICES National Screening Programme Privacy notices Research Privacy Notice Subject access request policy PRACTICE PRIVACY NOTICE FOR PATIENTS What is a Privacy Notice? A Privacy Notice (or ‘Fair Processing ... [continue] Privacy (GDPR)

Summary Care Record

What is a Summary Care Record? Summary Care Records (SCR) are being introduced to improve the safety and quality of patient care. This is an electronic record which gives Healthcare ... [continue] Summary Care Record

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

The practice considers aggressive behaviour to be any personal, abusive or aggressive comments, cursing or swearing, physical contact or aggressive gestures. The practice will request the removal from the Practice ... [continue] Violent or abusive behaviour

Your confidential Records

Your Confidential Records You can be assured that your medical records are safe with Old Leake Medical Centre. We will only share data that identifies you under the following circumstances: With ... [continue] Your confidential Records

Date published: 8th October, 2014
Date last updated: 23rd November, 2017