Since our telephones are very busy in the early morning, we ask you to telephone for test results (e.g. blood, urine, and x-ray) between 11am and 4pm each day. The practice reception team are unable to give any abnormal test results as they are not qualified to interpret them; they are only able to say if the results are back or that they are entirely normal.
The Doctors check the results each day, and act upon these. For those patients who need further investigations or an appointment you will be contacted, if we are unable to contact you by phone then a letter will be sent. For those patients whose results need no further action, you will not be contacted (this is due to the huge amount of results that the practice deals with on a daily basis). However, if you wish to have your results you are welcome to ring the practice and request for a Nurse to give you a call with your results. To ensure confidentiality, we only release results to the patient, unless alternative arrangements have been agreed in writing.